Cancellation fee in summer time:

free of charge by 21 days before the date of arrival 
70 % of the total agreed price by 1 week before the date of arrival  
90 % of the total agreed price within the last week preceding the date of arrival 

Belated arrival or early departure: 
100 % of the total agreed price 



Cancellation fee in winter time: 

free of charge by 3 months before the date of arrival 
40 % of the total agreed price by 1 month before the date of arrival
70 % of the total agreed price by 1 week before the date of arrival
90 % of the total agreed price within the last week preceding the date of arrival

Belated arrival or early departure:
100 % of the total agreed price


Rescission by the Proprietor
5.1 If the Accommodation Agreement provides for a down payment and such down
payment has not been made by the Party in time, the Proprietor may rescind the
Accommodation Agreement without granting any grace period.
5.2 If the Guest fails to arrive by 6.00 p.m. on the agreed date of arrival, the Proprietor
shall not be obliged to accommodate them unless a later time of arrival has
been agreed upon.
5.3 If the Party has made a down payment (see 3.3), the rooms shall be deemed reserved
until 12.00 noon on the day following the date of arrival at the latest. If a
down payment to the amount of more than four days has been made, the obligation
to accommodate the Guest shall end on 6.00 p.m. on the fourth day, the date
of arrival being deemed the first day, unless the Guest informs the Proprietor of a
later date of arrival.
5.4 Unless otherwise agreed upon, the Proprietor may rescind the Accommodation
Agreement for objectively justified reasons by means of a unilateral declaration
by 3 months before the agreed date of arrival of the Party.


Language:
Aktivhotel Crystal / St. Johann / Tirol Hornweg 5 6380 St. Johann / Tirol Tel: +43 / 5352 / 62630 info@hotel-crystal.at